Delivery & Shipping
To any delivery time, a maximum of 96 hours of preparation by the logistician should be added (working days). So, all orders are sent within 96 hours of their confirmation.
We can deliver our Products worldwide. Our Products are sent from France.
Parcels to Switzerland are sent from Switzerland, due to the proximity of our office to Switzerland.
Depending on your address, items may be subject to customs charges when entering other countries. Any customs duties, clearance, taxes, or transportation costs must be paid by the customer. Customers in the EU and in Switzerland do not have to pay custom charges to receive their order.
We are unable to advise what the thresholds and rates are for other countries, as these are determined by the respective governments and can vary significantly from country to country. the other. If additional costs are incurred during delivery, our carrier will contact you to arrange payment. In the event these charges are not paid and your parcel is returned to sender, Aura Football Shirts reserves the right to deduct any extra charges accrued from your refund upon arrival at our warehouse.
The prices and delivery times vary according to the type of Products ordered, the delivery address, the delivery method chosen, and the carrier chosen by the customer.
The applicable prices and delivery times will be communicated to you before confirming your order.
The delivery time will be confirmed to you once the order and payment have been confirmed.
​
You can find the standard shipping costs below (from):
- European Union (EU): 10€ (free when you spend 99€ or more)
- United Kingdom (UK): 13€ (free when you spend 99€ or more)
- France (Metropolitan), Andorra, and Monaco: 5€ (free when you spend 49€ or more)
- Switzerland, and Liechtenstein: 7€ (free when you spend 79€ or more)
- Eastern europe & North Africa: 20€ (Albania, Algeria, Belarus, Bosnia and Herzegovina, Macedonia, Morocco, Moldova, Montenegro, Norway, Kosovo, Serbia, Tunisia, Turkey & Ukraine)
- Overseas France: 8€
- Rest of the world: 28€
You can find the details of our shipping methods below:
Standard shipping to the European Union (EU), to the United Kingdom (UK), and to the rest of the world includes parcel tracking and hand delivery with signature confirmation.
​
Standard shipping to Metropolitan France, to Andorra, to Monaco, to Switzerland, to Liechtenstein, and to Overseas France includes parcel tracking and mailbox delivery.
Standard Shipping with signature confirmation to Metropolitan France, to Andorra, to Monaco, to Switzerland, to Liechtenstein, and to Overseas France includes parcel tracking and hand delivery with signature confirmation.
​
Fast shipping to Switzerland, to Liechtenstein, and to Overseas France includes parcel tracking and mailbox delivery.
​
In the event of an incident during shipping, compensation from the carrier is possible. You can find the amounts below:
- Standard Shipping to the European Union (EU): 67€
- Standard Shipping to the United Kingdom (UK): 69€
- Standard Shipping to France (Metropolitan), to Andorra, to Monaco, and to Overseas France: 23€/kg (6.9€/shirt)
- Standard and Fast Shipping to Switzerland, and to Liechtenstein: up to 500€
- Standard shipping to the rest of the world: 73 to 83€
- Standard Shipping with signature confirmation to Metropolitan France, to Andorra, to Monaco, and to Overseas France: 50€
- Standard shipping with signature confirmation to Switzerland, and to Liechtenstein: up to 1500€
- Fast shipping to Overseas France: 23€/kg (6.9€/shirt)